privacy policy

We collect, store and process your data necessary to track your purchase from our site to secure any possible claims that may arise later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details and payment card details.

We use the information you provide to enable us to process your requests and to provide you with services and information displayed on our site that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit the upload of data from the Site, to identify visitors to the Site, to develop and customize the designs of the pages and/or contents of the Site for users. We conduct extensive demographic research, and send useful or requested information to the user, for example information about products and services, if you do not object to being contacted about this. We are contacted via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party in order to deliver your order to you (for example, a delivery agent or supplier).

We may be able to store details regarding your current order on our website but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you have ordered or will apply forthcoming. You can also manage your address details. You should also undertake to act with strict confidentiality when accessing your personal data so as not to make it available to an unauthorized third party. We accept no liability for misuse of passwords unless such misuse is our fault.

Other uses of your personal information

We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while ensuring its complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is only disclosed if you wish to participate in competitions. We keep survey responses in a completely separate location from your private email.

We may send you information about us, the Site or other sites, our products, sales, sales offers, newsletters and other things related to our group affiliates or partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays, national and religious holidays) of receiving your notification. We will contact you to inquire about information when it is unclear.

We may use certain data, while maintaining complete privacy and confidentiality on the Site, for other purposes, including verifying the whereabouts of users and following up on their visit to the Site or links contained in email while they subscribe to receive it, and to provide such anonymous data, which does not allow your actual personal identification, to a third party, such as publishers. However, such data will not personally identify you (as it is non-identifiable).

Competitions

In connection with any competition, we use data to notify winners and to advertise our offers. You can find more details about the conditions for participation in each competition.

Third Parties and Links to Websites

We may transfer your information to other companies in our group or to our agents and contractors to assist us with related transactions in accordance with the terms of the Privacy Policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you and using them for statistics and marketing research or to assist our customer service team. We may need to share information with third parties in order to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to move our databases that include your personal information. Other than as provided in the Privacy Policy, we will not sell or disclose your personal data to a third party without your prior consent unless it is necessary for the purposes set out in this Privacy Policy, or if we are required to do so by law. The Site may contain third-party advertisements, links to other sites, or frames to other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applicable to other sites, nor are we responsible for any third party to whom we transfer your data in accordance with the privacy policy.

Accepting cookies is not a prerequisite for visiting the site. However, we note that it is not possible to use the "basket" functions on the site and request any purpose without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to discover your Internet Protocol (IP) address, saving you time when you are on or visiting the site. We use cookies to ensure your convenience when you browse this website (to remember for example who you are when you want to edit your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the site. Please make sure that our use of cookies does not contain any personal or private information and is free of viruses and this site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies, which are text files placed on your computer. Google will transmit the information generated by cookies about your use of this website (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the Site, to report to the Site operators about its activity and to provide other services related to the Site's activity and Internet usage. Google may also transfer this information to a third party if required to do so by law or if a third party processes the information on Google's behalf. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser but please keep in mind that you will not be able to take advantage of the full functionality of the site. By using this website, you consent to Google using your data as described and for the purposes detailed above.

We use appropriate security techniques and procedures to prevent any unauthorized or unlawful access, loss or destruction of your information. When we collect data through the Site, we store your personal information on a database within a secure online server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them through the use of encryption, such as Secure Sockets Layer (SSL). It is therefore difficult for any hacker to decrypt your information since we cannot guarantee one hundred percent protection. We strongly advise you not to submit all credit or debit card details when you communicate with us electronically and without encryption. We put in place direct physical, electronic and procedural safeguards on the collection, storage and disclosure of your information. Our security measures require that we sometimes require you to verify your identity before we disclose your personal information to you. It is your responsibility to protect your password and computer from any unauthorized use.

4 – Customer's Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data and this is done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.